Privacy policy.

PRIVACY POLICY FOR CLARADY.AI

Effective Date: 04/21/2026

(“Clarady,” “we,” “our,” or “us”) is an emotional intelligence and relationship insights platform designed to help users better understand themselves and their relationships.

Your trust matters. This Privacy Policy explains what information we collect, how we use it, how it is shared, and your rights.

1. Information We Collect

We collect information to provide and improve Clarady’s services.

a. Information You Provide

When you use Clarady, you may provide:

  • Account information (name, email, login credentials)

  • Responses to assessments, quizzes, and onboarding questions

  • Emotional inputs (e.g., conflict scenarios, reflections, journal entries)

  • Relationship information (including optional partner-related inputs)

  • Messages or inputs submitted for translation or analysis

b. Partner Information

You may choose to input information about another person (e.g., a partner). This may include:

  • Behavioral descriptions

  • Relationship dynamics

  • Assumed preferences or responses

We do not verify the identity of any partner unless they create and link their own account.

c. Automatically Collected Information

We may collect:

  • Device and browser type

  • IP address and general location (non-precise)

  • App usage data (features used, time spent, interactions)

  • Log and diagnostic data

2. How We Use Your Information

We use your information to:

  • Create your personalized emotional profile (InnerArc™)

  • Generate insights, translations, and guidance

  • Power AI-driven features and relational analysis

  • Improve product performance and accuracy

  • Provide customer support

  • Communicate with you about your account or updates

  • Maintain security and prevent misuse

We do not sell your personal or emotional data.

3. AI & Automated Processing

Clarady uses artificial intelligence to generate insights based on your inputs.

  • Your data is processed to identify patterns and generate personalized outputs

  • Insights are algorithmically generated and may not be accurate or complete

  • Outputs are for informational purposes only and are not medical, psychological, or legal advice

Your data is not used to train public AI models.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Consent – when you voluntarily provide information

  • Contractual necessity – to provide Clarady services

  • Legitimate interests – to improve and secure our platform

5. How We Share Information

We do not sell your personal data.

a. Service Providers

Trusted third parties that help us operate, including:

  • Cloud hosting providers (e.g., AWS, Vercel)

  • Payment processors (e.g., Stripe)

  • Analytics providers

  • AI processing providers - Open AI

These providers are contractually obligated to protect your data.

b. Legal Requirements

We may disclose data if required by law or to protect rights, safety, or security.

6. Partner Linking & Relationship Data

Clarady may allow users to connect profiles with another person.

Important:

  • Partner linking requires mutual participation or consent where applicable

  • Each user maintains control over their own account and data

  • We do not automatically share private inputs between users unless explicitly designed and disclosed within the feature

  • Insights generated may reflect perceived dynamics based on inputs—not verified facts

You are responsible for ensuring you have the right to share any information you input about others.

7. Data Retention

We retain your data only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Improve the platform

If you request deletion:

  • Your data will be deleted within a reasonable timeframe (typically within 30 days unless legally required otherwise)

8. Data Security

We use reasonable administrative, technical, and organizational safeguards, including:

  • Encryption of data in transit

  • Secure storage systems

  • Access controls limiting internal data access

No system is completely secure, but we continuously improve our protections.

9. International Data Transfers

Clarady operates in the United States.

If you access Clarady from outside the U.S., your data may be transferred to and processed in the U.S. and other countries that may not have the same data protection laws.

We take steps to ensure appropriate safeguards are in place.

10. Your Rights

a. General Rights

You may:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

b. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect and how it is used

  • Request deletion of your data

  • Request correction of inaccurate data

  • Opt out of the sale or sharing of personal data

Clarady does not sell or share personal data as defined under California law.

To exercise your rights, contact: [Insert Email]

11. App Permissions

Clarady may request access to certain device features, including:

  • Notifications (to provide updates and insights)

  • Contacts (only if required for partner linking features)

You can control permissions through your device settings.

12. Children’s Privacy

Clarady is not intended for users under 18.

We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy as Clarady evolves.

If we make material changes, we will notify users through the app or other appropriate means.

14. Contact Information

If you have questions or requests:

Email: lauren@clarady.ai
Company: Clarady LLC Clarady.ai
Address: 1084 N. El Camino Real
STE B #271
Encinitas, CA 92024

15. Do Not Sell or Share My Information

Clarady does not sell or share your personal information for advertising or marketing purposes.